They did more than expected. The purchase was here faster than anyone I had done business with in the past, it was free to ship (even Next day air), and they called me afterwards to ensure I was pleased.
Fast, dependable service. These are old school, stand up people. They are honest and do what they say.
Excellent service and a quality product. Information and updates were readily available. Will definitely keep doing business with your fine company. 100% as advertised. Have already received second order and getting ready for a third.
I appreciate that service was exactly as stated in the ordering and shipping categories....it's nice to know that there is still truth in advertising....I will order again soon....thanks to the Texas Precious Metals staff.
This second transaction was quicker than the first speedy one, and TPM's customer service is responsive and helpful. Where else can you get such quality, speed, and service for such competitive prices? I'll be back.
Very happy with the exchange. I have to admit, I was very nervous about the whole process with my hard earned money in the balance, but it went smoothly. I plan on doing more of it. Too easy.
All the associates that assisted with the order were very helpful, especially when delivering to a storage vault that's located in New York. I was shocked, but yet appreciated that the staff took the opportunity to verify with me that the delivery address was correct (in case of fraud activity). I was very pleased that they took this action and it added a sense of security in doing business with Texas Precious Metals. I will definitely be purchasing more orders from you all again soon.
The Kaspar Family of Companies originally began its grand existence more than 100 years ago when August Kaspar made and sold his first wire basket. In the 1890s, ranchers had discarded their old smooth wire fences in favor of barbed wire. August picked up some of the discarded wire and fashioned for himself a crude looking basket intended to help him carry hay and corn shucks from the barn to the animal stalls. A neighbor saw the basket and bought it for a dollar. He made a second basket which was sold to another neighbor, again for one dollar. With nothing more to work with than his hands and a pair of pliers, he began to weave large baskets in lots of a dozen or more, load them on a wagon, and peddle from farm to farm selling his baskets for a dollar each. A few of these baskets are still in existence today – treasured as antiques. Soon after, August began making other things from wire and finally quit farming altogether to make wire products full time. He built a wooden barn-like structure to house his new business venture and bought several machines to assist him – including hand-cranked and gas-powered wire straightening machines. These machines served to make his products much more presentable because he no longer had to work with crooked wire.
He began selling his products through general stores and hardware stores rather than peddle them door to door. Business boomed. August Kaspar was assisted in this venture by his son Arthur. Arthur was only 10 years old when he began to help his father with the new machines and with the basket making. Arthur gained a knack for dealing with the unruly pieces of equipment his father had purchased, learning how to fine tune the gasoline engines and handle the maintenance and repairs. In his father's shop, Arthur developed a lifelong love for machines and manufacturing. Arthur also had a hand in creating new machines for production of the Kaspar products – including new twisting tools and machines to fashion wire coat hangers. Arthur also took it upon himself to make many business trips to promote the sale of their wire products. They purchased a new Model T Ford – which was constantly in need of repair – and traveled far and wide selling the baskets for which the Wire Works is famous. As the company expanded its product line, it introduced wire shopping carts for grocery stores, considered by many to be the first "grocery carts" ever produced.
Through World War I, the Great Depression, World War II, and the Korean War, the Kaspar family successfully navigated through difficult economic times by staying debt-free and earning a reputation for quality workmanship and honest business practices. Eventually Arthur passed the business to his son Don Kaspar. Don continued his father's work and built the Wire Works into an international corporation. By the mid-1950's, the booming newspaper business had created a need for newspaper racks and dispensers, a business line which Don worked diligently to develop. To this day, 90% of all newspaper racks ever produced came from Sho-Rack, a Kaspar Company. Sho-Rack's largest client was USA Today.
The company is still family owned and operated, making it a 5th generation company. In the early part of this century, Kaspar Companies purchased a small Texas business, Ranch Hand Truck Accessories, and have since built the business into the largest and most well-respected maker of grille guards for pickup trucks. Since 1986, Ranch Hand has become the #1 source for truck accessories in the USA. This family-owned business is dedicated to growing the dealer/distributor business model and is committed to long term relationships built on customer service. With more than 170 employees, we process over 60,000 lbs of steel every day in our 195,000 square feet of manufacturing space. Ranch Hand products are sold through our company-owned stores, distributors, new truck dealerships, and truck/SUV accessory dealers. Ranch Hand's reputation has been built on rugged durability. Ranch Hand products are made in the USA.