Temporary Adjustment to Signature Required Guidelines

UPS issued the following temporary service change on January 4, 2022. They have informed us that this temporary policy change is expected to remain in effect until February 18, 2022.


In the interest of employee and customer safety, UPS’s Signature Required and Adult Signature Required guidelines are temporarily being adjusted. Despite this adjusted process the driver will still need to make “contact” with the recipient. The recipient must, at the time of delivery, acknowledge that UPS is making a delivery and, if applicable, show government-issued photo ID.


UPS Official Service Alerts: https://www.ups.com/us/en/service-alerts.page